Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL LE BRITTANY & SPA
Are gift boxes sent immediately after purchase?
The HOTEL LE BRITTANY & SPA gift boxes are usually sent within 3 to 5 business days after purchase. You will receive a confirmation email with the details of your order. HOTEL LE BRITTANY & SPA.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The available boxes include gastronomic stays, nights in a classic Patio room with breakfast facing the sea, as well as wellness treatments like marine magnesium recharge or revitalizing sea diving in the Iroise Sea, at our establishment HOTEL LE BRITTANY & SPA.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift voucher directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment, HOTEL LE BRITTANY & SPA.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or opt for in-store pickup when finalizing your order at our establishment HOTEL LE BRITTANY & SPA.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes for different recipients during your online purchase. Each box will be personalized according to your wishes, for a unique experience at HOTEL LE BRITTANY & SPA.
How do I create a group fund and invite people?
To create a group gift and offer a stay or a wellness experience at HOTEL LE BRITTANY & SPA, select the dedicated option during your online purchase. You can then invite participants by email or by sharing a personalized link. The establishment's conditions are specified when creating the group gift.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered by HOTEL LE BRITTANY & SPA. You can select the amount that fits your budget from the available options, such as the Roscovite Getaway in a Classic Patio room or the Pleasure Moment.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option to create a new one. Enjoy your experience with our establishment HOTEL LE BRITTANY & SPA.
How can I empty my cart?
To empty your gift box cart, click on the cart icon at the top right of the page and select the 'Empty Cart' option. Enjoy our selection of stays and wellness treatments at HOTEL LE BRITTANY & SPA.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at once. They will all be included in your order, to offer an unforgettable experience to your loved ones at HOTEL LE BRITTANY & SPA.
How do I remove a gift box from my cart?
To remove a gift box from your cart, click on the delete icon next to the concerned product. You can also empty your entire cart using the dedicated option on our HOTEL LE BRITTANY & SPA website.
How do I purchase or give a gift box?
To offer a gift box from HOTEL LE BRITTANY & SPA, select your box from our gastronomic, wellness or stay experiences, add it to your cart and complete your order by personalizing the box with a message.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift certificate to a loved one, who can choose from our gastronomic and wellness experiences, such as the Roscoff getaway or the pleasure moment, at our establishment HOTEL LE BRITTANY & SPA.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the specific conditions of each offer. At HOTEL LE BRITTANY & SPA, these conditions are specified at the time of purchase to ensure transparency and customer satisfaction.
Is the gift box customer service reachable by email?
You can send us an email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours at HOTEL LE BRITTANY & SPA.
Is the gift box customer service reachable by phone?
The customer service of HOTEL LE BRITTANY & SPA is reachable by phone from Monday to Friday, 9 AM to 6 PM for any questions regarding the use of your gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on the HOTEL LE BRITTANY & SPA website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
For any questions regarding your gift boxes, an online chat is available on our website. You will also find our opening hours to benefit from our assistance. HOTEL LE BRITTANY & SPA.
Is there a dedicated customer service for gift boxes?
The customer service of our establishment, HOTEL LE BRITTANY & SPA, is at your disposal for any questions regarding your gift box. You can obtain information about the services offered, such as the treatments of our marine spa or the gastronomic stays, directly via our website.
Is there a dedicated FAQ for gift boxes?
This FAQ provides clear answers about the use of your gift box, its validity, and the available services, such as our signature marine spa treatments or our gastronomic stays, at our establishment HOTEL LE BRITTANY & SPA.
Is spa access included in my gift box?
Access to the spa depends on the type of gift box you have received. Some boxes include specific treatments such as marine magnesium recharge or revitalizing dive in the Iroise Sea, while others offer stays with breakfast facing the sea. Check the details of your box to know the services included in your experience at HOTEL LE BRITTANY & SPA.
Does the recipient of a gift box have access to the same services as other customers?
As a gift box beneficiary, you have access to the same services as other guests at HOTEL LE BRITTANY & SPA, according to the conditions of your gift box. Fully enjoy our establishment HOTEL LE BRITTANY & SPA.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the information booklet that comes with it. You will find descriptions of the experiences offered, such as gastronomic stays or spa treatments, to fully enjoy your stay at HOTEL LE BRITTANY & SPA.
Is parking included in my gift box?
Parking is not included in the HOTEL LE BRITTANY & SPA gift boxes.
Is breakfast included in my gift box?
Breakfast is included in the 'Roscovite Getaway in Classic Patio Room' package at our establishment HOTEL LE BRITTANY & SPA.
Is special attention given to the recipient of a gift box?
The recipient of a gift box at HOTEL LE BRITTANY & SPA will enjoy special attention, including unique services such as signature treatments at the marine spa or nights in a room with a sea view.
Is a welcome drink included in my gift box?
Your gift box at HOTEL LE BRITTANY & SPA includes a welcome drink to start your experience pleasantly.
Should we bring towels to the Spa?
Towels are provided by the establishment during your visit to the spa at HOTEL LE BRITTANY & SPA.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly offer multiple gift boxes to your employees and customize them according to your preferences. Customization options are available for each gift box at HOTEL LE BRITTANY & SPA.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper format. The delivery terms are specified at the time of purchase, at our establishment HOTEL LE BRITTANY & SPA.
Do you offer preferential rates for bulk purchases?
Degressive rates are applied for large quantity purchases, with a customized quote based on the ordered volume at HOTEL LE BRITTANY & SPA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer advantageous and customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our establishment HOTEL LE BRITTANY & SPA.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update is possible according to the purchase conditions at our establishment, HOTEL LE BRITTANY & SPA.
How can I leave a review for my gift box?
To share your experience, log in to your customer account and leave a review about your gift box. The evaluation terms are specified at the time of booking, at our establishment HOTEL LE BRITTANY & SPA.
How can I contact the store?
For any questions regarding our gift boxes, you will find detailed information on our website, including the specific conditions for each offer. Our establishment, HOTEL LE BRITTANY & SPA, offers unique experiences in Brittany, combining luxury, gastronomy, and well-being.
Is there a dress code for the gift box?
The dress code at HOTEL LE BRITTANY & SPA is smart casual, suitable for a luxurious and relaxing setting. For your stay or culinary experience, appropriate attire is recommended, with no strict requirements, to fully enjoy the refined atmosphere of our establishment.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the services offered by our establishment, HOTEL LE BRITTANY & SPA.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required. This will allow you to spend a night in our luxurious Relais & Châteaux property or enjoy our signature treatments at the marine spa of our establishment, HOTEL LE BRITTANY & SPA.
How can one access the hotel from the airport?
To reach HOTEL LE BRITTANY & SPA from the airport, you can choose to take a taxi or rent a car. The establishment is located on the Sainte-Barbe peninsula in Roscoff, offering a breathtaking view of Batz Island and the port. HOTEL LE BRITTANY & SPA.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is available at our establishment, HOTEL LE BRITTANY & SPA, located on the Sainte-Barbe peninsula in Roscoff. This 17th-century building, reconstructed in 1974, has adapted facilities to welcome all visitors.
Are pets allowed in the establishment?
HOTEL LE BRITTANY & SPA accepts pets under certain conditions. It is advisable to check the terms directly with the establishment HOTEL LE BRITTANY & SPA.
Where can I find the menus?
The menus for the gastronomic experiences offered by HOTEL LE BRITTANY & SPA are available on the detailed sheet of each gift box or directly on the establishment's website.
What are the hours of operation?
The hours of HOTEL LE BRITTANY & SPA vary depending on the services and seasons. You can enjoy your stay in this luxurious establishment located in Roscoff, offering a breathtaking view of the island of Batz and the port. For precise information, it is recommended to consult the details directly on the HOTEL LE BRITTANY & SPA website.
Is there parking available near the establishment?
HOTEL LE BRITTANY & SPA has a nearby parking lot to facilitate your stay and travel.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from HOTEL LE BRITTANY & SPA can be delivered by email or by mail according to your preference. Delivery times and conditions depend on the policies of HOTEL LE BRITTANY & SPA.
Is postal delivery offered?
We offer mail delivery of our gift boxes for HOTEL LE BRITTANY & SPA. The deadlines and conditions are specified at the time of purchase, depending on the chosen establishment.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for stays, gastronomic experiences, or wellness treatments within our establishment, HOTEL LE BRITTANY & SPA.
Is the gift box available in physical format?
Yes, the gift box is available in physical format at HOTEL LE BRITTANY & SPA. You can also opt for a digital version if you prefer.
Is the box presented in a neat packaging?
Yes, our gift boxes are presented in an elegant and careful packaging, reflecting the luxury and charm of our establishment HOTEL LE BRITTANY & SPA.
Is the gift box available in a digital format (e-gift box)?
You can choose a digital gift box and receive it by email for immediate redemption, with our offers from HOTEL LE BRITTANY & SPA.
Can the gift box be sent directly to the recipient?
You have the option to send the gift box directly to the recipient during your order. Shipping fees may vary depending on the conditions of the HOTEL LE BRITTANY & SPA establishment.
Do you deliver gift boxes internationally?
The HOTEL LE BRITTANY & SPA gift boxes are delivered internationally. Shipping costs and delivery times vary depending on the destination, with options for stays, gastronomic or wellness experiences in Brittany.
What are the delivery times for gift boxes by mail?
The HOTEL LE BRITTANY & SPA gift boxes are delivered within 3 to 5 business days by mail.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. Delivery times are specified at the time of purchase, at our establishment HOTEL LE BRITTANY & SPA.
Is express delivery available?
Express delivery is available according to the options offered during your order at HOTEL LE BRITTANY & SPA.
How can I track my order?
To track your gift box order, log in to your account on our website. You will find all the necessary information regarding your purchase at HOTEL LE BRITTANY & SPA.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail according to your preference. The delivery terms are specified during the order on our website. At HOTEL LE BRITTANY & SPA, we offer you a luxury and wellness experience in Brittany.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually 3 to 5 business days. This timeframe may vary depending on your location. Your gift voucher will be sent by HOTEL LE BRITTANY & SPA.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the HOTEL LE BRITTANY & SPA establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. The gift boxes from HOTEL LE BRITTANY & SPA offer unique experiences, such as gastronomic stays or wellness treatments, and can be extended according to the establishment's availability and specific conditions.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You can enjoy a night in a Classic Patio room with breakfast facing the sea or a unique gastronomic experience, among other services offered by HOTEL LE BRITTANY & SPA.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL LE BRITTANY & SPA.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the establishment's conditions. These conditions are specified at the time of purchase, at our establishment HOTEL LE BRITTANY & SPA.
Is there a cancellation period for gift box reservations?
The cancellation of your reservation made with a gift box is possible according to the conditions specified during your reservation at HOTEL LE BRITTANY & SPA.
Is it possible to reschedule without fees with a gift box?
Date changes are possible depending on availability and the conditions of your gift voucher. Enjoy your stay at our luxurious Relais & Châteaux, HOTEL LE BRITTANY & SPA.
Can I convert my gift box into a gift card?
The gift boxes from HOTEL LE BRITTANY & SPA cannot be converted into gift checks. They are valid for overnight stays, gastronomic experiences, or spa treatments to be used at our establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
We offer special gift boxes for events like Valentine's Day, Christmas, or weddings. Discover our online selection to find the ideal offer to give, at our establishment HOTEL LE BRITTANY & SPA.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, such as birthdays or gatherings with friends, with unique experiences for gourmets or stays facing the sea. You will find varied offers for unforgettable moments at our establishment, HOTEL LE BRITTANY & SPA.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by HOTEL LE BRITTANY & SPA are official and guaranteed without intermediaries, as we collaborate directly with our establishment to provide you with authentic and unforgettable experiences.
Are the services included in the gift boxes identical to those consumed on site?
The services offered in the HOTEL LE BRITTANY & SPA gift boxes are identical to those you can enjoy on site, such as a night in a Classic Patio room with breakfast facing the sea or a 75-minute marine magnesium recharge treatment.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment. The HOTEL LE BRITTANY & SPA gift boxes include various treatments such as massages or wraps, and they can be exchanged according to availability at the time of booking.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box at HOTEL LE BRITTANY & SPA.
Is online payment secure?
Online payment on our website is fully secured to ensure the protection of your banking data. You can thus order with complete peace of mind a gift box for a unique experience at our establishment HOTEL LE BRITTANY & SPA.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order at HOTEL LE BRITTANY & SPA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at our establishment, HOTEL LE BRITTANY & SPA. Each box allows you to enjoy an overnight stay, a gourmet meal, or a wellness treatment at our luxurious Relais & Châteaux in Brittany.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms of our establishment, HOTEL LE BRITTANY & SPA.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. The specific terms are detailed at the time of purchase in our establishment HOTEL LE BRITTANY & SPA.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at HOTEL LE BRITTANY & SPA.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At HOTEL LE BRITTANY & SPA, the security of your payments is our priority. All your payments are processed by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. The details of your purchases are saved for your convenience at our establishment, HOTEL LE BRITTANY & SPA.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
For your payment, we accept credit cards, PayPal, Apple Pay, and Google Pay. Enjoy the simplicity and security of these methods at HOTEL LE BRITTANY & SPA.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at HOTEL LE BRITTANY & SPA. You can also view it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. Payments are secure and accepted for a simplified shopping experience at HOTEL LE BRITTANY & SPA.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Simply check its validity and usage in the terms and conditions of our establishment, HOTEL LE BRITTANY & SPA.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You can thus choose the payment method that suits you best to offer a stay or a well-being experience at HOTEL LE BRITTANY & SPA.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, subject to the conditions of the HOTEL LE BRITTANY & SPA establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the gift box you are giving at our establishment, HOTEL LE BRITTANY & SPA.
Can we add options to your gift box offers?
The available options vary depending on the gift boxes offered by HOTEL LE BRITTANY & SPA. For example, you can choose between gastronomic stays, nights in a classic Patio room with breakfast facing the sea, or wellness treatments such as the Marine Magnesium Recharge or the Revitalizing Dive in the Sea of Iroise. Specific conditions are detailed for each gift box.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options to enhance your gift set. You can choose the packaging during your online order to provide an even more memorable experience with HOTEL LE BRITTANY & SPA.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can personalize your gift box with a message to mark the special occasion. The gift boxes from HOTEL LE BRITTANY & SPA offer unique experiences, such as nights in a Patio room or wellness treatments, for unforgettable moments.
How do I request a refund for a gift box purchased online?
To request a refund for an online purchased gift box, have your order number and purchase conditions ready. Refunds depend on the conditions of the chosen establishment, in our case HOTEL LE BRITTANY & SPA.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, we can send you a duplicate subject to availability. This duplicate will be issued according to the initial purchase conditions of your gift box, in our establishment HOTEL LE BRITTANY & SPA.
Can partially used gift boxes be refunded?
Partially used gift boxes from HOTEL LE BRITTANY & SPA cannot be refunded.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the establishment's conditions. The gift boxes offered by HOTEL LE BRITTANY & SPA include gastronomic stays, nights in a Classic Patio room with breakfast facing the sea, as well as wellness treatments such as Marine Magnesium Recharge or Revitalizing Dive in the Sea of Iroise.
Does the right of withdrawal apply to the purchase of a gift box?
The HOTEL LE BRITTANY & SPA gift box is a service offering, non-exchangeable and non-refundable. Therefore, the right of withdrawal does not apply to its purchase.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the terms of sale specified at the time of purchase. The gift boxes from HOTEL LE BRITTANY & SPA offer unique experiences, such as nights in a Patio room or rejuvenating marine spa treatments, and their cancellation follows the establishment's policies.
What should I do if the received box is damaged or contains an error?
If the received gift box is damaged or contains an error, we kindly ask you to inform us promptly with a photo of the box. We will process your request according to the conditions of the establishment HOTEL LE BRITTANY & SPA.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a gift box depend on the general terms and conditions of our establishment, HOTEL LE BRITTANY & SPA.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the voucher before the expiration date, it can no longer be used. We invite you to check the establishment's conditions to find out about possible extension options at HOTEL LE BRITTANY & SPA.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the HOTEL LE BRITTANY & SPA establishment.
How can I redeem the cashback?
To use your gift box at HOTEL LE BRITTANY & SPA, simply follow the instructions indicated on the box. You can then enjoy an overnight stay in our luxurious establishment or a wellness treatment in our marine spa, depending on the option chosen at HOTEL LE BRITTANY & SPA.
What is the processing time for a refund after I make a request?
The refund processing times for a HOTEL LE BRITTANY & SPA gift box depend on the specific conditions at the time of purchase. Once your request is made, the refund is usually processed within 14 days. HOTEL LE BRITTANY & SPA.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from our establishment, HOTEL LE BRITTANY & SPA, are generally neither exchangeable nor refundable.
Are there any dates excluded for gift boxes?
Yes, some dates may be excluded for gift packages. Please check the available dates during your booking at our establishment, HOTEL LE BRITTANY & SPA.
Is booking with a gift box subject to availability?
Your reservation with a gift box at HOTEL LE BRITTANY & SPA is subject to the availability of our establishment. To fully enjoy your experience, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at HOTEL LE BRITTANY & SPA.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at HOTEL LE BRITTANY & SPA, have the number indicated on it ready, as it is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment. The gift boxes offered by HOTEL LE BRITTANY & SPA include stays and wellness treatments, such as the Roscovite getaway or the revitalizing dive in the Iroise Sea, which can be booked according to available slots.
Can I use my gift box on holidays?
The use of your gift box at HOTEL LE BRITTANY & SPA is possible on holidays, subject to availability. The boxes include unique experiences such as nights with breakfast facing the sea or wellness treatments at the marine spa.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can enjoy a night in our luxurious Relais & Châteaux or a unique gastronomic experience, depending on your preferences and the availability of HOTEL LE BRITTANY & SPA.
Can I book online with my gift voucher?
To book online with your gift voucher, you can check the available terms on the HOTEL LE BRITTANY & SPA website. This step will allow you to fully enjoy your stay or experience at our establishment, HOTEL LE BRITTANY & SPA.
Can I make a reservation by phone with my gift box?
You can make a phone reservation with your gift box at our establishment, HOTEL LE BRITTANY & SPA.
Can I make a reservation by email with my gift box?
Booking by email with a gift box is possible at HOTEL LE BRITTANY & SPA. This way, you can enjoy an overnight stay in their luxurious Relais & Châteaux with breakfast facing the sea.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, subject to the establishment's conditions. This modification is possible according to the terms indicated at the time of purchase, at our establishment HOTEL LE BRITTANY & SPA.
Does my gift box cover the entire service?
Your gift box covers the indicated service, such as one night in a Classic Patio room with breakfast facing the sea or a 75-minute marine spa treatment. Any additional charges or options, such as extra massages, are at your expense. The conditions of the HOTEL LE BRITTANY & SPA establishment are specified on your exchange voucher.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. It allows you to enjoy a unique experience in our luxurious Relais & Châteaux, HOTEL LE BRITTANY & SPA.
Can my gift box be used all at once?
Your gift box for HOTEL LE BRITTANY & SPA can be used in one go to fully enjoy a night in a Classic Patio room with breakfast facing the sea, a unique gastronomic experience, or a wellness treatment at the marine spa.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a unique experience at our establishment, HOTEL LE BRITTANY & SPA, located in Roscoff, Brittany. You can enjoy our wellness treatments, our gastronomy, or a night in our luxurious Relais & Châteaux with a sea view.
Is my gift box valid in only one establishment?
Your gift box is valid for one night in our luxurious Relais & Châteaux, HOTEL LE BRITTANY & SPA, and includes a breakfast with a sea view. You can also enjoy our signature wellness treatments, such as the Revitalizing Plunge in the Sea of Iroise or the Marine Magnesium Recharge treatment, depending on the gift box chosen.
Is an upgrade possible with an additional fee using my gift box?
The possibility of an upgrade for an additional fee depends on availability at the time of your reservation. Specific conditions are indicated upon purchase of your gift box at our establishment, HOTEL LE BRITTANY & SPA.
Can someone else use my gift box?
The gift box you received is personal and can only be used by yourself. You will thus be able to fully enjoy an overnight stay in our luxurious Relais & Châteaux or a revitalizing treatment in our marine spa, depending on the box chosen, at our establishment HOTEL LE BRITTANY & SPA.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay depending on the services chosen. The terms are specified on your gift box for your experience at HOTEL LE BRITTANY & SPA.
Is an ID required upon arrival when using a gift box?
Upon your arrival, you may be asked to present an ID to validate your stay at our establishment, HOTEL LE BRITTANY & SPA.
Do you accept pets?
HOTEL LE BRITTANY & SPA, located in Roscoff, welcomes pets according to the specific conditions of the establishment. This former property of merchants, rebuilt in granite, offers an elegant and warm setting with a breathtaking view of the island of Batz and the port. The hotel offers a variety of services, including gastronomic stays and wellness treatments, for unforgettable moments in Brittany.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. This will allow you to enjoy a night in our luxurious Relais & Châteaux or a unique gastronomic experience, depending on the chosen package. All reservation conditions are specified at the time of booking at our establishment HOTEL LE BRITTANY & SPA.
Do I need to create a customer account to purchase a gift box?
To use your gift box at HOTEL LE BRITTANY & SPA, you do not need to create a customer account. You can book your experience with ease, whether it's for a night in a classic Patio room or a revitalizing Iroise Sea treatment, without having to create an account with HOTEL LE BRITTANY & SPA.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, subject to availability and the conditions of the HOTEL LE BRITTANY & SPA establishment.
What are the check-in and check-out times?
The check-in and check-out times at HOTEL LE BRITTANY & SPA are set according to the conditions of your gift box. For a night in a Classic Patio room, you can enjoy a breakfast by the sea before your departure.
What services are included in a gift certificate?
The services included in your gift box depend on the offer chosen. You can enjoy nights in a room or suite with breakfast, gourmet meals, or wellness treatments at the marine spa, depending on the box selected at our establishment HOTEL LE BRITTANY & SPA.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a predefined experience, such as an overnight stay or a meal, while a voucher with a free amount allows you to freely choose a service up to the chosen amount. Take advantage of these options to discover the services of HOTEL LE BRITTANY & SPA.
Are the terms of use clearly stated?
The terms of use for our HOTEL LE BRITTANY & SPA gift boxes are clearly stated on our website. We advise you to read them carefully before making your purchase to fully enjoy your experience.
How do I use a gift box during booking?
To use your gift box at HOTEL LE BRITTANY & SPA, simply mention your unique code during booking. Specific conditions, such as availability and booking terms, are detailed at the time of purchase of the gift box.
Can the gift box be transferred to a third party?
The HOTEL LE BRITTANY & SPA gift box can be given to a third party. Simply enter the recipient's name when placing the order.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At HOTEL LE BRITTANY & SPA, we invite you to check the specific terms at the time of purchase.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment HOTEL LE BRITTANY & SPA.
What is the validity period of a gift box?
The gift boxes from HOTEL LE BRITTANY & SPA are valid for a period of one year starting from the date of purchase. This duration allows you to fully enjoy the gastronomic and wellness experiences offered by our establishment.
Are children allowed?
HOTEL LE BRITTANY & SPA welcomes children in its establishment, located on the Sainte-Barbe peninsula in Roscoff, offering a breathtaking view of the island of Batz and the port.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of HOTEL LE BRITTANY & SPA.
Is the spa access private?
Access to the spa at HOTEL LE BRITTANY & SPA is included in the wellness packages offered. The available treatments, such as the marine magnesium recharge or the revitalizing dive in the Iroise Sea, are unique experiences to be enjoyed in our establishment.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic stays, nights in luxurious rooms with breakfast facing the sea, or unique wellness experiences. Options include signature treatments such as the Revitalizing Plunge in the Sea of Iroise or the Marine Magnesium Boost. These offers are available at our establishment HOTEL LE BRITTANY & SPA.